Your Partner in Communications

Alpha Technologies is a Service-Disabled Veteran-Owned Company.

Your Partner in Communications: Our Goals

• Fulfill our committment to our clients.

• Offer prompt and punctual service.

• Provide cost effective solutions.

• Become your partner in video,
voice and data.

• Have your best interest in mind.

Your Partner in Communications: Mission Statement

Our mission is to help clients become more
profitable by utilizing technology in their
business. This is accomplished by focusing
on voice, video and data solutions; bringing
the power of technology to the forefront.

 

Spotlight on Alpha Technologies

Download the Alpha
Technologies company
information sheet (pdf).


 

 

 

 

 

Your Partner in Communications: Support

Your Partner in Communications:24/7 Support

Clients covered under the Alpha Technologies Support Agreement have access to world class certified technical support by certified technicians and engineers. 

 

operator Support service is available for Microsoft Operating System Environments, Servers, Cisco Switches, Cisco Routers, Cisco Firewalls, Cisco IP Telephony, VmWare and in a multitude of other areas as well.

 

If you need technical support during business hours and you have not contacted Alpha Technologies before, call us at 304.201.7485 and ask to speak to a Support Agreement Consultant who will explain the program to you and provide
you with an agreement and rate chart.

 

Your Partner in Communications: Support Agreement

Monday – Friday - Phone 304.201.7485.  Ask for the Help Desk. A Service Ticket Request will be immediately opened for you by one of our knowledgeable Help Desk Staff.

Your Partner in Communications: Online Agreement

From your internet browser click here to fill out a service ticket.

Your Partner in Communications: Other Links

These PDF documents are available for download for more information:

 

Technology PartnersTechnology Partners General Product MatrixGeneral Product Matrix

 



SERVICE DESK       NEWSROOM       CISCO       CITRIX       EMC       VMWARE       CONTACT


Cisco Premier Certified Partner

Microsoft Gold Partner

VMware Enterprise Partner

NetApp Gold Partner

Allscripts Certified Partner

Dell Authorized Reseller

HP (Hewlett Packard) Authorized Reseller

Lenovo Certified Partner

Citrix Partner

Dragon Medical Advantage Partner

Ingram Micro National Distributor

Tech Data National
Distributor

Comstor Authorized Partner including GSA Authorized Agent

Plantronics headsets

Jabra Gold Partner

 


CISCO Certified Internetworking
Expert (CCIE)

CISCO Certified Networking
Professional (CCNP)

CISCO Certified Networking
Associate (CCNA)

CISCO Certified Voice
Professional (CCVP)

CISCO Certified Design
Associate (CCDA)

CISCO IP Telephony
Express (CIPTX)

CISCO Certified Sales
Expert (CSE)

Microsoft Certified
Systems Engineer (MCSE)

Microsoft Certified Professional (MCP)

Microsoft Certified IT Professional: Server
Administrator (MCITP)

VMware Certified
Professional (VCP)

Panduit Authorized Installer
Certification

Registered Communications Distribution Designer
(RCDD)

BICSI

CompTIA A+

CompTIA Network

CompTIA Security+

CompTIA iNet+

Help Desk Institute
Help Desk Analyst (HDA)

Help Desk Institute Senior Help Desk Analyst (HDSA)

Help Desk Institute
Help Desk Manager (HDM)

Cisco Express Foundation Certified

Cisco Advance Wireless
LAN Certified

Cisco Certified Sales Expert