Clients covered under the Alpha Technologies Support Agreement have access to world class certified technical support by certified technicians and engineers. 

 

Support service is available for Microsoft Operating System Environments, Servers, Cisco Switches, Cisco Routers, Cisco Firewalls, Cisco IP Telephony, VM Ware and in a multitude of other areas as well.

 

If you need technical support during business hours and you have not contacted Alpha Technologies before, call us at 304.201.7485 and ask to speak to a Support Agreement Consultant who will explain the program to you and provide you with an agreement and rate chart.

 

Monday – Friday - Phone 304.201.7485.  Ask for the Help Desk. A Service Ticket Request will be immediately opened for you by one of our knowledgeable Help Desk Staff.

 

From your internet browser click here to fill out a service ticket.