INTRODUCTION
This Internet Privacy Policy describes the policies of Alpha with regard to information collection on Alpha’s externally-facing websites. As described below, Alpha’s general position is to not collect information which is not essential for operation of the websites and meeting the needs of visitors.
Alpha operates two primary externally-facing web sites, those being alpha-tech.us and alpha-federal.us. These sites do not perform automated collection of information, including personally identifiable information (“PII”), from users, their browsers, their computer, their network, or through their use of the sites, except as may be specified herein. For the sake of clarity, except as may be described herein, Alpha does not create, aggregate, or store PII for the purposes of developing, storing, using, sharing, or selling user information or aggregated profiles.
EXTERNALLY-FACING WEB SITES
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Inquiries. Users may, through completely voluntary and optional action, complete online inquiry forms by providing their name, business name, email address, business address, reason for inquiry, and “How did you hear about us”. This information is used solely for the purpose of responding to the inquiry or request made by such user, and are used for no other purpose. This information is used to generate an internal email to a specified internal mailbox, and may be kept for follow-up at an individual level and for research purposes in the anonymous aggregate.
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Newsletters. Users may , through completely voluntary and optional action, complete online newsletter signup forms by providing their name, business name, email address, business address, and “How did you hear about us”. This information is used solely for the purpose of enrolling the user in Alpha’s online newsletter, and is used for no other purpose.
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Careers. Users may, through completely voluntary and optional action, complete an online career interest form, by providing first name, last name, email, phone, company (optional), title (optional), fax (optional), and comments (optional). The user also may upload their resume through this form. This information is used solely for the purpose of collecting details regarding the user’s interest in a career with Alpha, and are used for no other purpose. This information may be stored for future reference.
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Other. In the future Alpha may create other user input forms for the purposes as stated on the associated web page. Users may, through completely voluntary and optional action, complete one or more of these other online forms by providing the information requested.
CLIENT PORTAL
The Alpha Client Portal is designed for customer self-service purposes and is not available to the general public. The information collected in the establishment of a Client Portal Account is related solely to the Customer’s business interests, and not to any individual, except for adding authorized Portal users. Users also may create “tickets” regarding issues or problems impacting the customer’s business. To the extent that any given ticket relates to the access credentials, permissions, or other pertinent information relating to an individual employee or contractor of such customer, then that PII is stored on Alpha’s Customer Relationship Management system for the purposes of resolving the issue reported and indefinitely thereafter for any needed follow-up and historical tracking purposes.
